Best Practice & Innovation
Defining best practice can be difficult in retail banking. When innovative products come along they are quickly copied, so staying one step ahead is essential.
Issues covered in this section of Retail Banking Review include: Banking innovation, innovative financial products, sustainable banking, bank fee structures, account switching, Australian banks in Asia, personal pricing, new banking products and services, Code of Banking Practice.
| Free column archive: |
Nov/Dec 2007
Big Brother watching insurance claims
GPS technology, RFID's and genetics advances could all reshape the insurance business
By Richard Watson, nowandnext.com
Sep/Oct 2007
Banks may be wise to act sustainably to keep customers
By Chris Martin Murphy, The Financial Research Co.
July/August 2007
Top of mind means growth
Mind share metrics correlate to market share gains for banks
By Paul Bartholomew, East & Partners
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